Lumira Health — Your Medicare Guide

Effective Date: January 1, 2025

1. Information We Collect

Lumira Health (“we,” “us,” or “our”) collects personal information that you voluntarily provide when using our AI-powered Medicare guidance platform, including: name, email address, phone number, date of birth, Medicare ID, health information relevant to plan selection, and conversation recordings with our AI agent.

2. How We Use Your Information

We use your information to: provide personalized Medicare plan recommendations, facilitate enrollment with insurance carriers, improve our AI agent's accuracy, communicate with you about your account and plan options, and comply with applicable insurance regulations.

3. Information Sharing

We do not sell your personal information. We may share your information with: insurance carriers for enrollment processing, service providers who assist our operations, and regulatory authorities as required by law.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments.

5. Your Rights

You have the right to: access your personal information, request corrections, request deletion of your data, and opt out of marketing communications. To exercise these rights, contact us at privacy@lumirahealth.com.

6. Contact Us